Privacy Policy
Last Updated: February 28, 2026
At QUITTR, we are committed to protecting your privacy while providing a supportive, non-medical tool for personal habit improvement and sobriety from pornography use. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you download, access, or use the QUITTR mobile application (“App”).
IMPORTANT DISCLAIMERS: QUITTR is a non-medical, educational, and self-help app. It is not a healthcare service, medical device, therapy tool, or treatment for addiction, compulsive behavior, or any health condition. We do not create, receive, maintain, or transmit Protected Health Information (PHI) under HIPAA, nor are we a “Part 2 Program” under 42 CFR Part 2 (substance use disorder records). No doctor-patient or therapeutic relationship is formed. Information you enter (e.g., relapse logs, progress metrics, quiz results) is voluntary self-reported data for your personal use within the App. It may reveal sensitive personal details about your habits, mental/emotional state, or behaviors. We treat this as sensitive but cannot guarantee it qualifies as regulated health data in all jurisdictions. By using the App, you consent to the practices described here. If you do not agree, do not use the App and delete it immediately. Review our Terms and Conditions and Subscription Terms for additional details.
1. Information We Collect: We collect only the data necessary (or voluntarily provided) to deliver App functionality, personalization, insights, and improvements.
1.1 Personal Information You Provide:
Account creation: Email address, username, password, date of birth (optional, for age verification).
Profile/preferences: Optional details you add (e.g., recovery goals, motivational notes).
Recovery & Progress Data: Voluntarily logged entries such as streak tracking, relapse incidents (dates, triggers, notes), mood/check-in logs, pornography usage quiz results, and related metrics. This is highly sensitive self-reported data used solely for your in-App experience (e.g., visualizations, reminders, insights).
Payment/subscription data: Handled exclusively by third-party processors (Apple, Google, Stripe); we do not store full card details.
1.2 Automatically Collected Usage & Device Data:
Device info: OS version, device model, unique identifiers (e.g., advertising ID if permitted), IP address, app version.
Usage analytics: Features accessed, session duration, interactions, crash/error logs, navigation patterns (via anonymized analytics tools).
Optional permissions: Push notifications, camera (for optional avatar uploads), etc. — granted only with your explicit consent.
1.3 Community & Shared Content:
If you participate in forums/chats: Posts, comments, usernames (pseudonymous where possible). We strongly advise against sharing identifiable or overly personal details.
We do not collect precise geolocation, contacts, microphone/camera data (unless you explicitly enable for specific features), or financial details beyond payment processing.
2. How We Use Your Information:
We use data to:
Provide core functionality (e.g., tracking, insights, personalization based on your logs).
Improve the App (aggregated/anonymized analytics).
Send service communications (updates, support, reminders — opt-out available).
Process subscriptions/payments (via third parties).
Prevent abuse, enforce Terms, ensure safety (e.g., moderating community content).
Comply with legal obligations.
We do not use your recovery data for marketing, profiling for ads, or selling to third parties. Sensitive self-reported data is processed only for App purposes.
3. Data Sharing & Disclosure: We do not sell, rent, or trade your personal information. Sharing is limited to:
3.1 Service Providers: Trusted vendors (e.g., cloud hosting, analytics like Firebase/Amplitude if used, payment processors) under strict contracts requiring confidentiality and security (e.g., data processing agreements).
3.2 Legal & Safety Requirements: If required by law, subpoena, court order, or to protect rights/safety of QUITTR, users, or public (e.g., imminent harm threats in community content).
3.3 Business Transfers: In mergers, acquisitions, or asset sales — with notice where feasible.
Aggregated/anonymized data (non-identifiable) may be shared for research/improvement.
4. Data Security: We use industry-standard measures (e.g., encryption in transit/rest where applicable, access controls, regular audits) to protect data. However, no system is 100% secure. We cannot guarantee absolute security against breaches. You use the App at your own risk. Report suspected issues to support@quittrapp.com immediately.
5. Your Rights & Choices: Depending on your location (e.g., GDPR for EU/EEA, CCPA/CPRA for California, other state laws):
Access, correct, or port your data.
Delete your account/data (subject to legal retention).
Opt out of certain processing (e.g., analytics, marketing emails).
Withdraw consent (where consent-based) — may limit functionality.
Object to or restrict processing of sensitive data.
To exercise rights, email support@quittrapp.com with verification details. We respond within legal timeframes (e.g., 30–45 days). Some rights may not apply or be limited if data is necessary for App core functions.
6. Data Retention: We retain data as long as needed for App purposes, your active account, or legal/compliance requirements (e.g., tax records for subscriptions). Upon deletion request or account inactivity (configurable period), we securely delete or irreversibly anonymize personal data, except where law requires retention.
7. Cookies, Tracking Technologies & Analytics: The App may use cookies/similar tech for functionality, analytics, and personalization. Manage via device settings. Analytics providers process anonymized data; we do not link to identifiable recovery info for advertising.
8. International Data Transfers: Data may be processed/stored outside your country (e.g., US servers). We use safeguards (e.g., Standard Contractual Clauses for GDPR) where required.
9. Children’s Privacy: The App is not directed to children under 16 (or higher age in your jurisdiction). We do not knowingly collect data from minors without verifiable parental consent.
10. Third-Party Links & Services: Links to external sites/services are not covered by this Policy. Review their policies.
11. Changes to This Privacy Policy: We may update this Policy. Material changes will be notified in-App or via email. Continued use constitutes acceptance. Review regularly.
12. Contact Us: For questions, rights requests, or concerns: support@quittrapp.com.
By using QUITTR, you acknowledge this Policy and consent to data practices described.
